Yesterday was the kind of day that could have gone over to the dark side. The computers utterly locked up, the phone was ringing off the hook, and there was so much to be done that my getting in at 8:30 made an imperceptible dent in the to-do list.
Then something happened. These kids started streaming in. All of them under five, all with their moms and all just cute as buttons. They were chatty, inquisitive and clearly loved the store. They played with toys and put them back, mostly in the right areas. They didn’t just look at books; they exclaimed over them. One little boy was thrilled that he finally the superhero sticker book that had just been relocated two days ago, he gave out a resounding, “Yes!” when his mom asked if that was the book.
But what brought me back to the important things was the one little girl who was contentedly walking around with her mom and apropos of nothing said, “I happy.”Anything could have made her happy, but I’m going to assume it was the bookstore that caused her spontaneous joyous statement.
So, the next time I’m drowning in work, I’m going to remember what this little moppet said: I happy and hope it helps gives me some much needed retail perspective.