This post is really for authors who come to bookstores. Authors tend to be readers and we love them for that. We love them for creating the works that we can so enthusiastically sell. But authors who just happen upon a bookstore act one of three ways: the upfront, the surreptitious and the sneaky.
Allow me to illustrate the upfront. The first summer we were open, in 1997, a very lovely man came into the store, strode right up to the counter, stuck out his hand and said, “I’m Steven Kellogg. Your store is lovely.” I was trying to be a cool bookseller, as if picture book illustrating Gods just wander in every day. I kept my cool and we had a lovely chat. He was delightful and we’ve been friends ever since. Another upfront author was one other than Katherine Paterson. I had been cleaning the middle grade section on a slow day, and in walks this stately woman. She offered her hand and said, “I’m Katherine Paterson.” I was star struck immediately, responding with the cool of a seasoned bookseller, “Wow, I just dusted your face.” Perhaps this sort of thing should be kept to oneself. Katherine had a good laugh over that one and I stopped blathering and showed her around the store.
The surreptitious author drop-by takes place in two ways. The first is you have no idea the author is in the store or has even been to the store. This was the case with Daniel Handler about eight years ago. Elizabeth and I were at a BEA cocktail party and he read our nametags and said, “Oh, I love your store.” To which, we both replied, “You’ve never been to our store.” He then proceeded to describe our store in amazing detail, having actually been there the weekend before. He was in town for his brother-in-law’s UVM graduation. Now, why he choose to be so quiet is beyond me. I would have loved for him to sign stock. Another surreptitious drop-by was Sandra Boynton who came in with a large group. Her family was vacationing in Vermont. I have never seen a picture of Sandra before, but I sure did recognize her signature on her credit card slip. I gushed, “You’re Sandra Boynton!” She nodded politely. I asked if she had time to sign stock. She didn’t at that moment but vowed to come back after going to the Teddy Bear Factory. She returned several hours later and signed all our stock.
The second surreptitious drop-by is when authors just checks out the shelves for their book. Often times they will face out their book or somehow make them more prominent on the shelf. I don’t really mind this, except when family members take it upon themselves to actually re-arrange a whole area so the books can be seen better. I understand this urge, but it’s not really very considerate of how the store is set up at that particular moment. There’s nothing antagonistic about how we shelve — it’s often purely alphabetical, or seasonal, or local, or featuring upcoming events.
The sneak attack visit is my least favorite. This is when the author neither introduces themselves nor re-arranges. They come up to the counter and ask if you carry a certain book. So I look the book up and sometimes we have it and sometimes we don’t. I convey that information and then they say, “I’m the author.” Well, why didn’t you just say that upfront? This way, it’s just awkward all around. I’m put on the spot and the author is being disingenuous.
What’s worse are parents who come in, ask if you carry a book and then get mad at you for being out of the book. Or they berate you for not carrying it. This one is a no-win situation. I always get the book’s info and make sure they see me ordering it. Folks need to know that we try to carry as many books as we can, but it’s impossible to carry all books, and sometimes that means we don’t have your kid’s book, yet.
So, authors, please, please let us know who are. We love meeting you. Don’t be shy, just come on up to the counter and say Hi. If possible give us a head’s up that you might be in the area, so we can stock up on your titles, and bring a pen you like to sign with. Then we’ll sticker your book and shelve it more prominently as a signed book. You’ll be happy, I’ll be happy, and most importantly, your Mom will be happy.