{"id":24001,"date":"2017-12-21T06:22:28","date_gmt":"2017-12-21T11:22:28","guid":{"rendered":"http:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/?p=24001"},"modified":"2017-12-21T06:22:28","modified_gmt":"2017-12-21T11:22:28","slug":"a-mighty-wrapper-is-summoned","status":"publish","type":"post","link":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/?p=24001","title":{"rendered":"A Mighty Wrapper Is Summoned"},"content":{"rendered":"

The day before this post begins, as is recorded here<\/a>, I had employed some dark magic to summon a mighty gift wrapper from afar, using grammarie to call her forth from retirement. When the store opened there was no sign as to whether my efforts had been fruitful or vain. Suddenly, at 10:12, our reams of wrapping paper began to shake on their cutters, lightly at first and then approaching a frenetic tenor. The door opened of its own accord and Carol Chittenden, the mighty founder of Eight Cousins, walked across the store’s threshold. The spell had worked.
\n\"\"<\/a>She shed her coat and asked whether we had a sufficient array of small wrap scissors on hand. I reported that we did not. With a wave of her hand we did!
\n
\n\"\"<\/a>
\nCarol dove in, sharing her ribbon lore with Hannah…
\n\"\"<\/a>Revealing unexpected uses for DDG stickers.
\n\"\"<\/a>Staffers like Eliot were not only edified concerning wrap, but appareled in it.\"\"<\/a>It was, in short, tremendous fun having Carol at the store for two days. I asked her to share her thoughts, warts and all, on being in an alien store during the holiday rush. Here’s Carol!
\nYou won\u2019t be surprised to hear that Kenny\u2019s store reflects a gigantic literary appetite, along with enthusiasm for playful sidelines, and a near-universal acquaintance with the customers. Of every 10 customers who come through the door, I estimate that eight are greeted by name. After the customer service rendered by Kenny, Karin, Hannah, Faith and Eliot, chances are the other two will soon be on a first-name basis as well.\u00a0<\/em>
\nThat\u2019s probably because everything about the store says, in various voices, \u201cgenuine article.\u201d\u00a0 In an era of hot air, puffery, and empty hype, everything at DDG gives the message of solid, down to earth, real: real fun, real ideas, real help with finding the right book. The customers, in their layered wool, feathers, boots, and hat hair (it\u2019s only 10 degrees out) appear equally genuine. Everyone seems to understand that having a lively independent bookstore in a town of 7,000 (including enrollment at the local state university) is a tough but worthwhile goal, and a blessing the community doesn\u2019t wish to squander.\u00a0<\/em>
\nWere I actually on staff, I would lobby for squandering a bit here and there: more ribbon colors, for one thing: I have my priorities. Possibly I\u2019d encourage updating some of the wall d\u00e9cor. I\u2019d want to reorganize the cash wrap area to help it work harder for convenience and sales, including a counter height wrapping area with room for more colors of ribbon. I would NOT change the tasteful classic jazz that plays instead of bottled Christmas muzak. But I\u2019d watch the budget closely to see if it would be possible to take out splinter liability insurance on some of the older fixtures, once I had more ribbon colors. Since Kenny is always at one of the two counter computers, ready to respond to questions, juggling orders, writing blogs, I\u2019d take over his office space, and turn it into a coat check room for the burdened Mainers; also ribbon backstock, and sales rep hospitality area. I\u2019d look for coop ad money for a new door mat at the front entrance.\u00a0 I\u2019d retire the most taped and re-taped cardboard dumps. I\u2019d never be able to work out such clever, mutually beneficial arrangements with area schools as Kenny has done, unless it would be to put a bow on visiting authors. But I wouldn\u2019t go overboard on the gift-wrapping enhancements: even if ribbon (all colors!) is cheap, the paper and staff time are not, and the competition is nil on that score. And I wouldn\u2019t change one single thing if it meant impinging on the superb selection of carefully chosen books. It\u2019s been a privilege and pleasure to wrap and hang out in their presence.<\/em>
\n\"\"<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Retired gift wrapping titan and Eight Cousins founder Carol Chittenden is called forth by the dark arts to rural Maine.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-24001","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=\/wp\/v2\/posts\/24001","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=24001"}],"version-history":[{"count":0,"href":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=\/wp\/v2\/posts\/24001\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=24001"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=24001"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=24001"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}