{"id":21720,"date":"2017-05-30T07:30:57","date_gmt":"2017-05-30T11:30:57","guid":{"rendered":"http:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/?p=21720"},"modified":"2017-05-30T07:30:57","modified_gmt":"2017-05-30T11:30:57","slug":"playing-chicken-with-the-summer-tourists","status":"publish","type":"post","link":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/?p=21720","title":{"rendered":"Playing Chicken with the Summer Tourists"},"content":{"rendered":"

Most kids are\u00a0still in school here in Vermont, but summer has started in other parts of the country, so we are in the teeter zone. These are the few weeks in\u00a0between our\u00a0slower season,\u00a0when one or two staffers can handle the store alone, and the tourist season, when we really need three or four.
\nIn the teeter zone, we’re playing\u00a0a dangerous game of guessing when we can be lean on the sales floor and in the back room. In late springtime, this is especially true, since staffers need time\u00a0off for travel and graduations and other activities, and staffers are also out of the store working offsite events. So you make deals with each other: you take this shift, I’ll take that one, and you just hope that your gamble on the shifts that leave one person alone will work out. Selling books isn’t quite as hectic trading on Wall Street, but it can be surprisingly\u00a0crazy when you’re solo. (Cynthia’s recent post<\/a> is dead-on about what a typical bookstore day looks like.) This weekend, there were consequences to the gamble, and my teeter tottered the wrong way.
\n
\nSundays are comparatively quiet\u00a0days at the store, so Emily and I weren’t too worried when we struck a deal. Getting a\u00a0precious\u00a0extra day off is such a rare treat, I couldn’t resist the offer: she took last Sunday for me, and I worked alone this Sunday so she could relax with rubber legs\u00a0after running the half marathon in Burlington. I’d checked our sales numbers last year the Sunday before Memorial Day; it was a big day, but we’d held a\u00a0sale. I didn’t plan that same\u00a0sale for this year, so I figured I’d have some\u00a0patches of time for paperwork, bill paying, comparing our returns with our credits, etc. WRONG!
\nThe door never stopped opening and closing all day long. We had tourists from Rhode Island, Connecticut, New Hampshire, Colorado, Massachusetts, and New York, along with tons of Vermont families. I was answering phones, wrapping presents, recommending books — the most fun was to a large family of seven, where I was running from graphic novels to early readers to adult nonfiction to YA fantasy and back again \u2014 for a crazy five hours.
\nOne of my favorite customers was the ninth-grader from Colorado, who\u00a0unselfconsciously asked\u00a0for YA books that “aren’t too confusing” because she’s dyslexic and loves books but struggles with reading. I showed her lots of great titles, but in the end, she chose The Book Thief<\/em>, one of my\u00a0all-time favorite books, but one I hadn’t recommended because I thought it might be a challenge given her request. It made me so happy that her desire for rich reading was her highest consideration, and I hope she loves the book. I mentioned\u00a0that it’s also fantastic on audio, so she might consider reading and\u00a0listening together.
\nIt was also fun to meet a young woman who had interned for Candlewick and is hoping to get a full-time job there. I love it when publishing and bookselling people come into the store; they pay attention to different things from regular customers, and it’s great\u00a0to talk shop.
\nThere were a few times when the line was three people long, but fortunately, folks were in a holiday mood, very relaxed and happy to play with our demo fidget spinner while waiting.
\nWhen I told Emily how busy it had been, she felt bad, but she didn’t need to. It was a blast. I’ve done this bookselling thing for 20 years, and I’d better be able to\u00a0handle a busy day on my own now and again. I wouldn’t wish it on my\u00a0staff, probably, but since we have a couple more weeks of playing chicken with the tourists before summer staffing kicks in, we’ll see what happens.
\n***
\nP.S. My don’t-miss reading recommendation for the day: an interview with the always lively, funny, and articulate MT Anderson<\/a>\u00a0by The Reading Lists<\/a>\u00a0and a powerful post by the fabulous Laura Ruby<\/a>\u00a0over at The Nerdy Book Club<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Just when you think you can get away with having one staffer at the store….<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-21720","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=\/wp\/v2\/posts\/21720","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=21720"}],"version-history":[{"count":0,"href":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=\/wp\/v2\/posts\/21720\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=21720"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=21720"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=21720"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}