It’s that time of year, when all the yummy fall books start streaming in. As exciting as the new releases are, each box can cause a certain level of anxiety in all of our staffers.
\nOur store is small enough that we don’t have a shipping and receiving department, so we all chip in when the boxes arrive. We get boxes in every day. Most days it’s a mix of distributor boxes that usually have our special orders and bestseller restocks, and publisher boxes that have all the new books. We usually get five to six boxes of day. This Monday, we got 27 boxes. 27 anxiety-producing boxes. When I see that many boxes come in, my first thought goes to where are all these books going to go? My next thought is: why did I buy so many books? The following thought is how am I going to pay for all these books?
\nFears go away quickly when I’ve got some special order folks already waiting for us to unpack the boxes to find their books, and eager customers looking for the newest books that just came in. (Why can’t all boxes, from publishers or distributors, list the contents on an exterior labels, so we’re not forced to dig through every box to find one special order, that’s almost always at the bottom of the last box.)
\nChecking in boxes is a dance.\u00a0 One person is usually responsible for one publisher at a time, but while they’re doing that, they’re also at the register and helping customers. Books get checked in and stacked on the back counter for shelving. I’ll be honest, sometimes the shelving stacks can get really high. Really high stacks of books waiting to get shelved can create a wall that seems insurmountable. But it’s always struck me that a huge stack of shelving can get dealt with fairly quickly when it gets organized by section. Taken in small parts it’s not so scary.
\nEvery box gets checked in against the packing list. We do this on the computer now, rather than comparing the books to a paper slip, as this can be terrifically slow.\u00a0 Then we sort out the special orders and print out the list of folks who need to get called to tell that their books are in. Special order calls, next to helping a live customer in the store, is the most important thing we do. If we don’t call the special order folks right away, we lose the impression of speed in getting the books in. Special order customers need to be called in time so they can pick up their book the day they come in. It’s a balancing act: calling customers and getting all the books processed.
\nOne thing about a smaller store is our boxes are out there for all the world to see and this can create an air of chaos, but it also creates an air of vitality. After our UPS man leaves, we are awash in boxes, but they are boxes of books. Books that someone can’t wait to read, books that I can’t wait to sell, so if there needs to be a little chaos for that to happen, bring me 27 boxes every day.<\/p>\n","protected":false},"excerpt":{"rendered":"
It’s that time of year, when all the yummy fall books start streaming in. As exciting as the new releases are, each box can cause a certain level of anxiety in all of our staffers. Our store is small enough that we don’t have a shipping and receiving department, so we all chip in when […]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2533","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"http:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=\/wp\/v2\/posts\/2533","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2533"}],"version-history":[{"count":0,"href":"http:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=\/wp\/v2\/posts\/2533\/revisions"}],"wp:attachment":[{"href":"http:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2533"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2533"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/blogs.publishersweekly.com\/blogs\/shelftalker\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}