I admit that there are days when I am run down by my job — days when nothing goes right and customers yell at me for things that are out of my control. Then there are days like yesterday.
I opened my email and found the loveliest note from one of my favorite summer customers. With her permission, I am reprinting it below. This email will bolster me on the tough days and remind me always why I do what I do. And it points up the fact that the books have a long life after they leave the store.
“Josie….I don’t know if this is still your address, but I hope so. I was listening to something on NPR yesterday, an interview with two bookstore owners about what to read this summer. One mentioned the incredible power bookstore owners had, curating the titles they carry and subtly shaping what their customers read.